Lovely cozy hotel. Feels like you're at home. Extremely welcoming staff and great customer service. I stayed in the hotel with my 3 children that are from different age groups from 7 to 18 years old and they all loved it. 1 minute walk from Gloucester Station. Restaurants and cafes surrounding the hotel. Great breakfast- best blueberry muffins ever. One night my little one was not feeling well and threw up on the bed sheets. Note the hotel does not have house keeping at night. Yet they helped us immediately and even offered to change my room. We were moved to another room that night with ease and a smile on their faces. The only downside I can think of is the beds were a bit uncomfortable. However the room was very clean and water always hot. Toiletries and fresh towels everyday. It was my first time at the Baileys but certainly not my last. Finally a huge big thank you to bell boy. I'm very sorry I don't remember your name. You were so helpful to me and my children. Always greeted us with a huge smile and helped me sort out transportation back to Heathrow and a train for my son to head to Leeds. You're a gem. Totally recommend it.