فندق رمسيس هيلتون فندق

تجربة عادية لا تستحق التكرار

عند طلب طعام إماء اوثلج التأخير اكثرمن ساعة وايضاً جميع الفنادق الثلج مجانا وبالنسبة لهم الثلج برسوم

اثاث قديم ونظافه سيئه

The hotel is a bit good, the staff are not working effectively as I asked for a solution to a problem in my room and they got late hours until someone from the reception responded me. the room wasn't clean and unfortunately it blew up my staying there. I tried to ask for a help for my friend who come to visit sightseeing in Cairo and the staff responded mostly with only paid trips which seemed unreasonable. The view of the hotel is good, the food looked like it had been saved for a lot of time and not cooked well. I think they should care about hiring more pleasant and helpful staff. They should care about the restaurant and the food and what is important is the feedback of people, not just hearing and throwing the opinions away. the receptionist should be taught to give a help and be more friendly.